Overview
Thank you for shopping with us. We want you to be satisfied with every purchase. If you’re not completely happy with your order, we’re here to help.
Return Eligibility
- Returns are accepted within 7 days of receiving your order.
- Items must be unused, unwashed, unworn, and in their original condition with all tags and packaging intact.
- A valid order number or proof of purchase is required.
Exchange Policy
If you received the wrong size, color, or a defective item, you may request an exchange (subject to stock availability). If the requested item is unavailable, a refund or store credit may be offered.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact our customer support within 48 hours of delivery and include clear photos of the product and packaging.
Refund Process
- Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7–14 business days, depending on your payment provider.
Return Shipping
- If the return is due to our error (wrong, damaged, or defective item), we will cover the return shipping cost.
- For all other returns, the customer is responsible for the return shipping cost unless otherwise stated.
How to Start a Return
To initiate a return, please contact our customer support with:
- Your order number
- Your full name
- The reason for the return
- Photos (if the item is damaged or incorrect)
Our support team will provide return instructions and the return shipping address.
Contact Us
If you have any questions about our Return Policy, please contact our customer support team through our facebook page or call us.